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Abuhussain, M (2020) An assessment of the Saudi Residential Buildings Envelope Code under the current and future climate change scenarios: the case for Jeddah in the hot and humid climate region, Unpublished PhD Thesis, , University of Liverpool.

Akade, S A (2017) Understanding the impact of culture on project execution in a developing country: an action research study of six international oil and gas companies in Nigeria, Unpublished PhD Thesis, School of Management, University of Liverpool.

Akinnola, P (2021) Improving project performance on construction projects through stakeholder management-an action research inquiry, Unpublished PhD Thesis, , University of Liverpool.

Aksenova, G (2020) The dark side of ecosystem orchestration: an empirical investigation of building information management in the digital built environment sector, Unpublished PhD Thesis, , University of Liverpool.

Al Hawsah, M O (2020) The impact of project sponsors' decisions on the success of projects: An action research study, Unpublished PhD Thesis, , University of Liverpool.

Al-Ashaikh, M H (1996) Project management in the public sector of Saudi Arabia, problems and solutions, Unpublished PhD Thesis, , University of Liverpool.

Al-Gathafi, M M (2005) Riskness of time and cost overruns and the effectiveness of risk response measure strategies in the Libyan construction industry, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Al-Hachami, Z (2020) Decision making in the oil and gas construction project management: structured VS discretionary, Unpublished PhD Thesis, , University of Liverpool.

Al-Omari, T (2004) Stochastic regression modelling of cost and duration overrun of construction projects implemented in Kuwait, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Alattyih, W (2015) Value creation and risk assessment for green building design in Saudi Arabia, Unpublished PhD Thesis, , University of Liverpool.

Aljarman, M (2016) Emerging risk from the application of building information modelling through the life cycle of projects, Unpublished PhD Thesis, Department of Architecture, University of Liverpool.

Alzaed, A (2012) User centered passive building design, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Alzahrani, A (2015) Uncovering the emerging risks from climate change scenarios and related climate change risk management in the building sector in the UK, Unpublished PhD Thesis, , University of Liverpool.

Alzahrani, S (2015) Dynamic simulation of the impact of risk events and risk cost in KSA PPP projects, Unpublished PhD Thesis, School of Engineering, University of Liverpool.

Bassanino, M N (1999) The perception of computer generated architectural images, Unpublished PhD Thesis, , The University of Liverpool (United Kingdom).

Binsarra, F A (2016) Uncovering the structure and the dynamic of information propagation in building, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Blyth, K A (2002) A computer model that forecasts the cash flow of building projects at the tender stage using stage payments, Unpublished PhD Thesis, School of Architecture and Building Engineering, University of Liverpool.

Elhag, T M S (2004) Tender price modelling: artificial neural networks and regression techniques, Unpublished PhD Thesis, School of Architecture & Building Engineering, University of Liverpool.

Evans, R C (2002) Dynamic cash flow forecasting model for construction contractors, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Feldbauer, R R (2019) Mindful project management: a framework to enhance underperformance managing large hospital builds by incorporating principles adapted from High Reliability Organizations, Unpublished PhD Thesis, School of Management, University of Liverpool.

Gee, S (2019) The development of an innovative, lean, mobile factory system to manufacture timber frame closed panels in temporary locations for use in the Assembly of Houses in the Affordable Rented Sector, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Gholami, E (2017) Exploiting BIM in energy efficient domestic retrofit: evaluation of benefits and barriers, Unpublished PhD Thesis, Department of Architecture, University of Liverpool.

Gkeredakis, E (2009) Explaining the distinctiveness of coordination through an in-depth study of a major construction project, Unpublished PhD Thesis, Management School, University of Liverpool.

Hepworth, A (2021) Decision-making in immature projects organisational environment: A mental model approach that influences conscientious critical thinking, Unpublished PhD Thesis, , University of Liverpool.

  • Type: Thesis
  • Keywords: complexity; organisational change; learning; organisational learning; resource allocation; Azerbaijan; Iraq; project performance; thematic analysis; action research; interview
  • ISBN/ISSN:
  • URL: https://doi.org/10.17638/03144866
  • Abstract:
    Hepworth Construction, a consultancy organisation for Oil and Gas project management offices, identified a decision-making problem in the project office environments and the field because of continued erroneous decisions and the processes used. Erroneous decisions led to poor project performances that impacted projects cost, time, and resource allocation. The research intervention aimed to develop a shared mental decision model to improve project performances and decision-making processes in both the project office and the field and influence critical and conscientious thinking. Moreover, a successful decision model could lead to speeding up project maturity processes and reducing project risk. The research methodology used was a qualitative, thematic analysis approach that used an action research focus using colleague participants from two action learning sets. One learning set was based in Azerbaijan the other learning set was established in Iraq. The individual sets attended cycle events using an online platform to participate and interact. Each set attended three separate action cycle events. Before the action cycle events, seven initial interviews were conducted online to develop concepts that focused on decision models. Further interview cycles were performed to authenticate action cycle data and identify new theories relating to the discussed concepts. Data was analysed between action cycles that informed the next cycle event. The data was processed using NVivo for open and thematic coding, identifying the main categories, and capturing memos and annotations. Thematic diagrams were also used to determine the linkages and relationships between critical concepts and add meaning to the theories (see Appendix K) (Corbin & Strauss, 2015). Axial coding was the output from the thematic diagrams that presented the six selected themes and interpreted them into actionable knowledge. The findings were espoused through the learning sets participant’s reflections crossing three action cycles. Each learning cycle progressed with new insights and evolved the main categories. The transcribed and analysed data led to discovering the selected themes and interpretation of actionable knowledge. The selected theme findings: situation, conscience, experience, listening, confidence, and sensemaking were interpreted into actionable knowledge and the shared mental model framework and the critical components: situation, experience, priorities, prompts, proposed action, and sensemaking. The mental model framework influences practical approaches to decision-making, which logically justifies decisions. The organisation accepted the research in January 2021, and the framework was implemented in the project office and field. The research implications were the successful methodology used and drawing on participants responses and the interview data that enriched the action cycles and influenced the success and co-development of the mental model framework. Furthermore, the practical consequences of the research were the outbreak of COVID-19 forcing an online study. However, the online study approach evolved to a diverse opportunity using two learning set locations and selected interviewees worldwide. Future practice organisational change should consider a similar approach using insider empowered participants. And future research might focus on a mental model implementation’s complexity, a shift of mind towards system thinking, or how organisational learning bridges both vision and system acceptance.

Ibrahim, A M (2019) A method to support leadership effectiveness in a construction project organisation in Nigeria, Unpublished PhD Thesis, School of Management, University of Liverpool.

Jervis, E (2015) Lowering CO2 emissions: a framework for overcoming institutional pressures and diffusing low carbon strategy throughout the construction supply chain, Unpublished PhD Thesis, School of Management, University of Liverpool.

Khodadadyan, A (2021) Living and future tools for risk assessment: an examination of the possibilities for fusion, Unpublished PhD Thesis, , University of Liverpool.

Kirkham, R J (2002) A stochastic whole life cycle cost model for a national health service acute care hospital building, Unpublished PhD Thesis, , University of Liverpool.

Kori, S i (2017) BIM business value creation for SME architectural firms in Nigeria using intellectual capital development, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Makwiranzou, C (2019) Building trust and managing risk between the client, consultant, and contractor in traditional and relational construction projects, Unpublished PhD Thesis, School of Management, University of Liverpool.

Morton, R R (1982) The speculative housebuilding industry in the nineteen seventies, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Munir, M (2020) Development of a building information modelling asset value realisation model, Unpublished PhD Thesis, School of Architecture, University of Liverpool.

Nizam Shaikh, R (2019) BIM-based investigation of total energy consumption in delivering buildings as a product, Unpublished PhD Thesis, , University of Liverpool.

Raimi, T (2017) Achieving customer satisfaction in a private housing organisation in Nigeria, Unpublished PhD Thesis, , University of Liverpool.

Salih, A (2020) Project management information system introduction: Challenges and remedies in a construction context, Unpublished PhD Thesis, , University of Liverpool.

Savva, C (2023) Lessons that can be learnt using action research strategies within TfL, Unpublished PhD Thesis, , The University of Liverpool (United Kingdom).

Sujan, S F (2020) A holistic and systemic model of collaboration in the AED industry, Unpublished PhD Thesis, , University of Liverpool.

Sutton, R M (2019) The development of a sustainable construction design process, Unpublished PhD Thesis, School of Engineering, University of Liverpool.

Tomlinson, J (1998) A premises occupancy cost forecasting model, Unpublished PhD Thesis, , The University of Liverpool.

Wanous, M (2000) A neurofuzzy expert system for competitive tendering in civil engineering, Unpublished PhD Thesis, Department of Architecture and Building Engineering, University of Liverpool.

Wellings, F (2005) The rise of the national housebuilder: A history of British housebuilders through the twentieth century, Unpublished PhD Thesis, , University of Liverpool.

Xi, J (2013) Evaluating the functional performance of small-scale public demountable buildings, Unpublished PhD Thesis, , University of Liverpool.

Zou, Y (2017) Building information modelling and knowledge-based risk management system, Unpublished PhD Thesis, School of Engineering, University of Liverpool.